Beat the email lines. Drop-in for support in real time. No appointments required.
Speak 1:1 with an OIE adviser in a confidential virtual environment on Bluejeans.
Due to a high volume of students joining us for advising, advisors will not be meeting with those joining to ask about processing times or those requesting an expedite. These tickets will automatically be closed. For more information about current processing times, please review our website: https://oie.gatech.edu/isss/istart-e-form-processing-times.
As outlined on the website, processing times are counted in business days. Monday, Tuesday, Wednesday, Thursday, and Friday are considered business days. Institute holidays are not considered business days. The Institute holidays can be found in the following link: https://hr.gatech.edu/payroll. If you find that your request is outside of processing time, please email "email@example.com" with the subject line "Late Processing Request." If you have questions unrelated to processing times, then you may submit a ticket to speak with an advisor.
*The bluejeans room and sign-up system may be be temporarily locked if volume exceeds our capacity. *
Upcoming Drop-In Advising:
Monday 8:30 AM - 11:30 AM ET https://bluejeans.com/513565882
Tuesday 1:00 PM - 4:00 PM ET https://bluejeans.com/597483525
Thursday 8:30 AM - 11:30 AM ET https://bluejeans.com/143300467
Your patience and support with the virtual environment is greatly appreciated. Wait times may be longer than expected.
Issues Accessing the Meeting? Try these steps:
Refresh your browser and see if the meeting link updates. On occasion, the meeting room link must be updated when challenges occur in previously scheduled meeting rooms.
Try to login into Bluejeans via this link first and then join the meeting. https://gatech.bluejeans.com/
Or Try downloading the bluejeans desktop app https://www.bluejeans.com/downloads, Use the Sign In and enter your GT username it should open a new tab on a browser and force a GT login.
Or Try downloading the mobile app and attempt to join the meeting it should force a GT login pop up.
Support Systems: Chrome, Safari, Firefox †Users who pair the Desktop App/Browser/Mobile App with the phone for audio may experience issues moving to a breakout room.